Frequently Asked Questions



Who presents the content?

All of our speakers and contributors are leading experts, including barristers, solicitors, in-house counsel, consultants, RELs and academics. Browse Our Experts page to see who they are.

What do I get with my content?

Each piece of content comes with additional free resources to download, such as the audio file, written transcript and other resources.

How do I claim my CPD hours?

Please see the CPD Information page for details.


Will the videos play on my computer?

Our videos are streamed using Flash. Some browsers require the Adobe Flash Player plug-in for this to work. To download the plug-in, go to and follow the instructions on that page.

What happens if I lose my login password?

If you lose or cannot remember your password, please click here and enter your email address to receive a reminder.

Does this website use cookies?

In order to offer and provide a customised and personal service, we may use cookies to store and help track information about you.

Cookies are simply small pieces of data that are sent to your browser from a web server and stored on your device. We use cookies to help remind us who you are and to help you navigate our website during your visit.

The use of cookies is relatively standard. Most browsers are initially set up to accept cookies. However, if you prefer you can set your browser to either notify you when you receive a cookie or to refuse to accept cookies.

Please note that disabling cookies may affect your ability to login and view content.


How do I register for an event?

From the conferences page, click on the title of the event you wish to attend and follow the instructions on the registration page.

Can I send someone in my place if I can no longer make the event?

Yes. Substitute delegates can be accepted at any time, without charge. Please send us an email to let us know the name of the substitute.

For full terms and conditions, please click here.